{"id":1743,"date":"2026-11-06T14:15:07","date_gmt":"2026-11-06T14:15:07","guid":{"rendered":"https:\/\/thessbybike.com\/?page_id=1743"},"modified":"2026-11-06T14:15:57","modified_gmt":"2026-11-06T14:15:57","slug":"cancellation-refund-policy","status":"publish","type":"page","link":"https:\/\/thessbybike.com\/el\/cancellation-refund-policy\/","title":{"rendered":"Cancellation &amp; Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1743\" class=\"elementor elementor-1743\">\n\t\t\t\t<div class=\"elementor-element elementor-element-879b21a e-flex e-con-boxed e-con e-parent\" data-id=\"879b21a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-853f546 elementor-widget elementor-widget-text-editor\" data-id=\"853f546\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Cancellation &amp; Refund Policy<\/h1><p>At ThessByBike, we understand that plans may change.<\/p><p><strong>Customer Cancellations<\/strong><\/p><p>Customers may cancel their booking up to 48 hours before the scheduled tour start time and receive a full refund.<\/p><p>Cancellations made less than 48 hours before the scheduled tour start time are non-refundable.<\/p><p><strong>Cancellations by ThessByBike<\/strong><\/p><p>If a tour is cancelled by ThessByBike due to severe weather conditions, safety concerns, or unforeseen circumstances, customers will be offered the option to reschedule or receive a full refund.<\/p><p><strong>Refund Processing<\/strong><\/p><p>Approved refunds will be issued through the original payment method. Processing times may vary depending on the payment provider.<\/p><p><strong>Contact<\/strong><\/p><p>For cancellation requests, please contact us using the contact details provided on our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Cancellation &amp; Refund Policy At ThessByBike, we understand that plans may change. Customer Cancellations Customers may cancel their booking up to 48 hours before the scheduled tour start time and receive a full refund. Cancellations made less than 48 hours before the scheduled tour start time are non-refundable. Cancellations by ThessByBike If a tour is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1743","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thessbybike.com\/el\/wp-json\/wp\/v2\/pages\/1743","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thessbybike.com\/el\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thessbybike.com\/el\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thessbybike.com\/el\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thessbybike.com\/el\/wp-json\/wp\/v2\/comments?post=1743"}],"version-history":[{"count":4,"href":"https:\/\/thessbybike.com\/el\/wp-json\/wp\/v2\/pages\/1743\/revisions"}],"predecessor-version":[{"id":1747,"href":"https:\/\/thessbybike.com\/el\/wp-json\/wp\/v2\/pages\/1743\/revisions\/1747"}],"wp:attachment":[{"href":"https:\/\/thessbybike.com\/el\/wp-json\/wp\/v2\/media?parent=1743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}