Last updated: November 2026
At ThessByBike, we respect your privacy and are committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
1. Information We Collect
When you submit a booking request or contact us, we may collect the following information:
Full name
Email address
Phone number
Preferred tour date
Selected tour and number of participants
Additional information you voluntarily provide
2. How We Use Your Information
We use your personal information to:
Process and respond to booking requests.
Communicate with you about tour availability.
Provide payment instructions and booking confirmations.
Organize and deliver our e-bike tours.
Comply with applicable legal obligations.
3. Legal Basis for Processing
We process personal data where necessary to take steps at your request before entering into a contract, perform a contract, comply with legal obligations, or pursue legitimate interests where permitted by law.
4. Data Sharing
We do not sell your personal information.
We may share necessary information with trusted service providers, such as website hosting, email, and payment providers, solely for the purposes of operating our services and subject to applicable data protection requirements.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described above and meet applicable legal obligations.
6. Your Rights
Under the GDPR, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, as well as request data portability where applicable.
You may also lodge a complaint with the competent data protection supervisory authority.
7. Cookies
Our website may use cookies necessary for its operation. Any optional analytics or marketing cookies will be subject to applicable consent requirements.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
9. Contact Us
For questions about this Privacy Policy or requests concerning your personal data, please contact:
ThessByBike
Email: thessbbike@gmail.com
10. Policy Updates
We may update this Privacy Policy when our services, technologies, or legal obligations change. The latest version will be published on this page.